Eagle Auto Care Disclaimer
When Eagle Auto Care conducts an inspection or diagnostic, we prioritize identifying issues with your car. During the diagnostic process, our mechanics systematically assess potential part failures through visual inspection and tests. While we adhere to industry standards and draw on our experience, we cannot guarantee that the initial diagnosis will uncover all problems and solutions. Sometimes, identifying the root cause requires a process of elimination, such as replacing suspected defective parts and reassessing the vehicle.
If any additional work is needed beyond what was authorized, we will contact you to discuss the additional cost and obtain your permission before proceeding.
For instance, if your car has an oil leak from multiple sources, we may initially replace the part responsible for the most prominent leak and then assess for additional leaks. Any further repairs for additional leaks would incur separate charges.
Payment in full is required upon completion of service and receipt of the invoice. We accept debit and credit cards, checks, Zelle, Venmo, CashApp, cash. In the event that payment is not received, we reserve the right to take legal action to collect the debt owed.
All repairs must be collected within 72 hours of completion, including any applicable storage fees. Vehicles left beyond 72 hours after repairs are completed will accrue a $25 per day storage fee until picked up and paid in full. This fee applies even during weekends.
Eagle Auto Care reserves the right to place a "mechanic's lien" on vehicles left for more than 7 consecutive days after repair completion, at our discretion.
We will not be responsible for loss or damage to the vehicle and articles left in the vehicle in case of fire, theft, accident, or any other cause beyond our control.
By signing your estimate, you have authorized the repair work listed, including any sublet work, to be done along with necessary materials. If any additional work is needed beyond what was authorized, we will contact you to discuss the additional cost and obtain your permission before proceeding.
Fees may be charged for hazardous waste disposal.
If a warranty is applied to parts or labor, it becomes effective from the date listed on the invoice. In the event a warranty issue occurs, the vehicle must be returned to Eagle Auto Care for repairs. Eagle Auto Care will not reimburse repairs performed by another technician or repair facility. Eagle Auto Care cannot be held liable for any additional costs outside of original repairs.
In the event it is necessary to retain an attorney to collect for the service and goods shown on the invoice, Eagle Auto Care will be entitled to reasonable attorney fees in addition to its court costs.
Eagle Auto Care reserves the right to refuse service to anyone.
Eagle Auto Care Limited Warranty
This limited warranty is extended to the original purchasing customer, and not to any person who may have purchased your vehicle during the warranty period.
Eagle Auto Care provides a limited warranty on our repairs for 6 months or 10,000 miles, whichever comes first, starting from the date of the first repair and the odometer reading on the original repair order. This warranty may not apply to all services and will be discussed individually, with specific details included in the invoice. It covers the labor and OEM parts we installed but does not extend to any parts brought in by the customer, aftermarket parts, pre-existing conditions, or any issues that may arise from those conditions.
The warranty does not cover the comprehensiveness of the diagnosis or other car issues unrelated to the replaced part.
This warranty is conditioned on the vehicle being subjected only to normal, non-commercial use, and receiving reasonable and necessary maintenance during the warranty period, while complying with all required follow-up inspections and/or services noted on the original invoice. The warranty will not be valid if the vehicle has subsequently been damaged by abnormal use, misuse, neglect, accident or alteration, or if subsequent failure of or damage is a result from other parts or systems not repaired on the original invoice.
In the event a warranty issue occurs, the vehicle must be returned to Eagle Auto Care for repairs. Eagle Auto Care will not reimburse repairs performed by another technician or repair facility. Eagle Auto Care cannot be held liable for any additional costs outside of the original repairs.
It is highly recommended to keep a copy of your invoice, and copies of any follow-up service or inspections with the vehicle always until the expiration date of the warranty.
Eagle Auto Care Limited Warranty will not cover in one of the following three conditions:
1. **CUSTOMER SUPPLIED PARTS** - Eagle Auto Care will not warranty parts or labor for any job with parts supplied by the customer. Eagle Auto Care will not be held liable for any failures, damage, or poor performance due to the installation of customer-supplied parts, regardless of the cause of failure, damage, or poor performance.
2. **NEGLECT** - Eagle Auto Care will void all warranties for damage due to customer neglect. Neglect includes, but is not limited to, failure to properly and timely service the vehicle to prevent premature wear or damage to components installed by Eagle Auto Care, overheating the engine or transmission, not using proper or required chemicals and fluids, etc.
3. **MODIFICATIONS** - Any modification to any system part, before or after service work is performed by Eagle Auto Care, will void Eagle Auto Care’s warranty. Modified systems and parts, or the use of high-performance parts, that change the behavior or design of the vehicle from the vehicle's original factory specifications place added stresses to the vehicle and its systems, cause added noise and vibration, and cannot be considered as reliable or comfortable as original equipment and in some cases may cause death.
Customer agrees to hold Eagle Auto Care harmless from any/all claims/liabilities that may occur due to any of the above-mentioned statements or for any reason whatsoever.